2012 Customer Feedback Device Aimed at Improving Service-Staff Service and Performance Evaluation Device

1 easy to install and maintain 2 evaluator connects to the USB port of PC 3 widely used evaluator 4 stable performance

Service evaluation device - For better Service and Performance

what is it ?

you can judge from its name: it is  to evaluate the service of  business hall and service windows, so as to improve the service of staffs and  lift company profile.  aA we all know , service plays  a more and more important role in the product value. so  the improvement of  service means improvement of company's public image and value.

Business Process

Customers comes to the counter/window, staff or service personnel presses voice control button "Welcome”, the evaluator says “Welcome", after having finished relevant  business, staff or service personnel presses voice control button "Please evaluate”, then evaluator says “please evaluate my service”, reminding the customer to evaluate. After that, the evaluator says “thanks” . thus an evaluation is completed. The evaluation data would be transmitted to server. Then server gathers and stores them, and generates various reports of web forms. Leaders can check the result by the classification of staffs, windows, departments etc... Users of different position enjoy different permission.

Features:

1USB port of the evaluator connects to the USB port of PC directly.

2Supporting employee identification; U02 identifies staffs through staff seat card while U01 through client login software  )

3 Evaluation data is specific to everyone;

4 Supporting voice prompts such as  welcome, please evaluate, a meter away, thanks etc; volume is adjustable;

5 one of the most popular and widely used evaluators;

6 the evaluation data transmits to the server directly through LAN or Internet, no need to layout wires between evaluators.

2012 Customer Feedback Device Aimed at Improving Service-Staff Service and Performance Evaluation Device