Popular CACT-S02 Type Customer Feedback Device

1 RS-485 communication; 2 Support clerk identity identification; 3 Voice prompt and volume is adjustable; 4 Simple but Nice

Product description

   Do you know if your customer are satisfied? Are they happy with your customer service ?Are your employees doing their job right?Do you spend lots of money to get customer survey? From the above questions we could know customer feedback is a benchmark for improving service quality; respect customer feedback is an important way to win trust. Then you have came right place to resolve your problem. Please view the detail information about our products and service.

The Main Function

The clerk inserts his card into S02-type machine. Now the system will have voice prompt "welcome". When the client finishing his business, the clerk presses the button of "please evaluate", the system will have voice prompt "please evaluate for my service". It also has voice prompt "Thanks" when the client press the key. The client appraisement buttons have "very Satisfied" "Satisfied" "Poor Service" "Waiting Too Long" "Unskillful" and "Other reasons". The S02-type machine displays the star-level of current clerk through the star level indicating light. (A open indicating light stands for a star level, it is divided into 1 to 5 star level). The staff card that contains name, No. and picture of S02-type machine can be inserted and drew freely. It can realize many clerks use a appraisement controller together. So it will reduce the cost greatly. Support the clerk identity identification. The identity that was appraised can be identified effectively. It can avoid the situation of wrong appraisement.Every appraiser has a excellent and steady switch power supply.It can be received and sent information through communication lines.

Product Parameter

Shape dimension	(L)200mm*(W)120mm*(H)44mm
Communication mode	RS-485 communication
Communication distance	< 1000 meters
Power supply	DC 9V 1000mA
Power consumption	< 2W
Buttons life	more than 1 million times

The Topology

  

Popular CACT-S02 Type Customer Feedback Device