Service Industry Necessity- Touch Screen Customer Feedback Device to Assess Staffs

1,can show text, employee photos, advertising images,video, 2,used as advertising machine 3 rate service of staffs

used to service hall or business window for service quality evaluation of the staffs

♦Advertising machine

♦Service quality evaluation device

♦Customer display

♦Customer input device

Features

1, 7 inches high resolution and TFT liquid crystal screen 

2, Built-in embedded operating system 

3, TCP/IP protocol communications, supporting WiFi wireless communication

4, supporting pictures, audio and video playback

5, Touch screen input

6, Supporting rich extended applications

7, The screen elevation angle is adjustable

8, Fashionable appearance, varous styles

System introduction

Sundyn multimedia information terminal system is a management information system that combined by software and hardware can be used as Information release platform, customer interactive platform, and service quality feedback platform applied to business hall windows and counter of Government agencies and enterprise.

Sundyn multimedia information terminal system can transmit various media information such as text pictures and video etc. to each window or counter of the user, can used as input and output device interact with customers, can collect feedback information of service quality of the staff of customers and statistic analysis it. At the same time Sundyn multimedia information terminal system provides convenience for the customers’ application extension in the future due to it built-in operating system.                                                                                                                                                                                                                                                                                                        

Sundyn multimedia information terminal system products has flexible design, convenient application extension and matching management system software adopting B/S framework, deploy easily, operate easily and maintain easily.

Main functions:

1,It can transmit various media information such as texts pictures and videos etc.from server to each window and counter,and Sundyn-M7can broadcast these texts, pictures and videos etc.to customer in time.

2 Sundyn media information terminal system can output part of business information to M7 Screen for customers' reference.

3, After dealing with the corresponding business, customers can evaluate staffs' service manner,service efficiency, professional levels and whether on-the-job etc independently (the contents of the evaluation can be defined ) ; evaluation data will be transformed at real-time ,thus dissatisfaction or complaints info can be fed back to the executive staff of the hall through SMS or Windows in time so as to supervise and improve staffs' service quality effectively.

4,staffs’ identity  can be identified through software login mode or the staff seat card ; evaluation information is  specific to each one. Working time and evaluation interval time can be set to avoid baleful evaluation effectively.

   5The management system software uses B/S structure,  so there is no need to install client software.  Users can release information, check statistics, print report,and config device   through browser.

   6 For Management system software , Users with different permission can only operate within the permission.

The topology map

Service Industry Necessity- Touch Screen Customer Feedback Device to Assess Staffs